Pictured, from left, are co-owner Jerry Best, Client Care Manager Gina Hayes, Scheduler/Jerseyville Emilee Warren, Lead CAREGiver Jill Snyder, Scheduler/Jacksonville Kim Wiles, HR Manager Tiffany Maxwell, Community Service Representative Cindy Cannon and co-owner Amy Best.
Amy Best and Jerry Best, owner of the Home Instead Senior Care Offices in Jerseyville and Jacksonville, are celebrating 10 years in business.
The office opened March 8, 2004, as part of a franchise network that has become the largest of its kind in the world. The office serves Calhoun, Greene, Jersey, Macoupin, Montgomery, Morgan and Scott counties.
Home Instead Senior Care is the world’s leading provider of non-medical in-home care and companionship services for seniors, with more than 950 independently owned and operated franchises in 16 countries and 17 markets.
Non-medical services include companionship, meal preparation, medication reminders, light housekeeping, Alzheimer’s care and escort for errands and shopping. The company’s CAREGivers are screened, trained, bonded, insured and have successfully passed thorough criminal background checks.
During the past 10 years, the local Home Instead Senior Care office has provided services to many clients. A satellite office was opened in 2007 in Jacksonville to be able to better serve the clients in the northern counties of the territory. The Jacksonville office serves as the operations hub for the local franchise.
Amy and Jerry Best have built a team of more than 100 CAREGivers office staff.
“We owe our success in large part to our dedicated staff who have a heart for serving older adults in the community,” Amy Best said.
Demographics also help tell the story of the local office’s growth. By 2050, an estimated 21 million seniors will be older than 85 and 1 million will be older than age 100, according to the U.S. Census Bureau.
Many of those seniors’ families will need support. Family caregivers who use paid in-home non-medical care for their seniors reported having better overall health than did their counterparts who did not make use of such care, according to a Home Instead Senior Care network study.
Strong company brand and reputation have established Home Instead Senior Care locally, Jerry Best said.
“The first advantage Home Instead Senior Care gave us was the opportunity to own the business, which was tremendous. Second, the company’s franchise formula provided us with a successful model, which served as a road map to help the business thrive.”
In addition to owning and operating the local Home Instead Senior Care office, Amy Best serves on the board of directors for Jersey Community Hospital and is a membership chair for the Jerseyville Rotary Club. They are members of the local chamber of commerce organizations in Morgan, Jersey and Macoupin counties. Employees of Home Instead Senior Care also serve on committees at the Morgan, Jersey and Macoupin county chamber offices.
To celebrate this milestone, both offices held an open house the first part of March.