Secret Diner: July 22, 2016

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Thats the pump house!

That's the pump house! Great food. Great service. If you have the opportunity to try their wings I highly suggest it. Its very nice to have a local bar and grill so close to so many neighborhoods that isn't where people go to get crazy drunk. You can bring your kids, co workers, or have a date night. People can sit back watch some sports and enjoy some good music. They have great bands.

Robin Ripper 180 days ago

The Pump House

P.S. I neglected to address your mention of not being handicap friendly.

In 2014 when we added the front patio, part of the focus of that construction was being more handicap accessible. The front entrance has hands free automatic sliding doors and we also installed a wheelchair elevator for our disabled guests. Signage to make this more readily apparent needs to be addressed by us.

Again, thank you so much for taking the time to visit.

Darren 181 days ago

The Pump House

Hi, my name is Darren and I'm the owner/operator of The Pump House which you visited. The Hawaiian is my personal favorite sandwich. But you are absolutely correct, with the mixture of BBQ sauce and the glazed pineapple it's definitely our "messiest" sandwich to eat.

First and foremost, I wanted to thank you for coming in and testing us. No test is more valuable or authentic than the one you don't know you are taking. With that said, I would love to hear from your secret diners and discuss with them further all the details of their visit. If we aren't better tomorrow than what we are today, we have failed. Your secret diners have dined all across the riverbend region so they are well experienced in what's available from service to fare. I would love to talk to them as any input or details on their visit would be of great help on our road to continual improvement. Please contact me with the email I attached.

Thanks again for the visit!

Darren Vollmer 181 days ago