Photo by Diane Cox
Dr. Chen and Marion Shaw stand surrounded by their staff to help them celebrate 25 years of being in business as doctor and office manager. Theresa Lamere, LuAnn Baird, Jessica Maddox and Ciara Scott are Chen’s support staff.
EAST ALTON — On June 25, 1990, Dr. Wen Y. Chen and Marion Shaw began a working relationship that has stood the test of time. Just out of school and looking to start his practice, Chen needed an office manager and he found that in Shaw.
Both Chen and Shaw look to the future while celebrating 25 years of working together.
“I was his only staff member for almost 10 years,” Shaw said. “We have added people to the office over the years, but he and I have worked together since day one.”
Chen spent the first decade of his practice at the top of the Ninth Street hill before outgrowing his location and moving to 200 W. Main St. in East Alton, where he has practiced for the last 15 years.
“I’ve been with Dr. Chen since he’s been a doctor,” Shaw said. “He put an ad in the newspaper looking for an office manager. After being off work for a year after having a baby, I was ready to go back to work. The timing was perfect and he hired me. We’ve been working together ever since.”
With no sign of retirement in the near future, Chen said it was time to focus on the future for his small practice as the plan to merge with Quantum Vision took place on July 1.
“Our patients won’t see a dramatic change with the merge,” Shaw said. “The same staff will be here at this location, but the amount of services we can offer will increase. Quantum has offices in Godfrey, Granite City and Maryville, so we will be working in a group as the ‘Quantum Family,’ where our patients can go to any location and our records will be shared electronically. Being a single practitioner is kind of rare to see anymore; there are not many doctors left who do that anymore.”
Chen looked to make vision care easier for his patients by merging with Quantum to give his clients more options. With his current practice, he may have to refer a case to a specialized physician; the merger with Quantum puts those specialists within easier reach for patients.
Chen will continue to accept the same insurance providers and also will take Quantum’s insurance providers.
“This merger could open the door for new patients because Quantum accepts their insurance,” Shaw said. “We are taking a major jump in technology and finally arriving into this century when it comes to how we’re running the office. I think our patients will really enjoy the changes being made.”
For information, call (618) 259-0440 or stop by at 200 W. Main St., East Alton.