Alton Memorial Hospital managers and senior leaders show off the six PRC awards earned by the hospital in 2015. (Front row, from left) Pam Colley of the Transitional Care Unit; Stacey Ballard of Oncology/Medical Imaging; Joellen Corona of the Human Motion Institute; Cindy Bray of the Surgical Care Unit; Angie Henry representing the Cardiac Cath lab; and Heather Bowker of Patient Access; (back row, from left) Mary Bayer of Oncology/Twin Rivers MRI; Tammy Merritt of Medical Imaging; Debbie Turpin, vice president of Patient Care Services; Susan Koesterer, vice president of Finance; President Dave Braasch; Dr. Sebastian Ruecker, vice president, chief medical officer; Cathy Storey, manager of the Lab/Cardiac Cath; Brad Goacher, vice president of operations; and Rusty Ingram, director of business development.
ALTON — Alton Memorial Hospital won six prestigious honors at the 2016 Professional Research Consultants National Excellence in Healthcare Conference this spring in Miami.
PRC’s 5-Star Awards went to:
- The Human Motion Institute for its outpatient physical, occupational and speech therapy services;
- The Transitional Care Unit for long-term care services;
- The Surgical Care Unit for inpatient surgical services;
- The Cardiac Catheterization Lab for its outpatient cardiology services;
- Outpatient ambulatory services (patient access, laboratory and EKG);
- Outpatient services (HMI, Medical Imaging, Twin Rivers MRI, Med/Rad Onc, and the Outpatient Ambulatory Services).
It’s the ninth year in a row the Human Motion Institute has won a 5-Star Award and the ninth consecutive year AMH has been honored for its outpatient care.
Service lines that score in the top 10 percent of the national client database for the prior calendar year earn 5-Star Awards. The awards are based on the percentage of patients who rate the facility or unit “excellent” for Overall Quality of Care questions.
“Everyone in our hospital works extremely hard to earn the respect and trust of our patients, physicians and the communities we serve,” said Dave Braasch, president of AMH. “I’m very proud of everyone who has contributed to earning these awards. We will continuously strive to improve the quality, safety and experience of our patients and their families. Our team’s focus is to always make medicine better.”
The Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, health care employee engagement and/or physician alignment and engagement based on surveys of their patients.
“It is an honor to recognize Alton Memorial Hospital with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, president and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in health care, and Alton Memorial has shown its commitment to making the hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”