Ameren Illinois field and contract crews have restored 123,600 customer outages resulting from a severe winter storm that impacted most of the service territory today.
As of Thursday morning, the total outage count in Madison County was down to 41 customers, down from some 4,000 Wednesday morning.
More than 500 Ameren Illinois employees and contractors battled wind gusts between 45 and 55 mph, mixed with heavy snow, which caused widespread damages to the electric infrastructure. The areas hardest hit by this line of storms were in the Metro East St. Louis and the eastern and southern portions of the service territory. Additional restoration crews from Wisconsin, Indiana, Michigan and Kansas are aiding Ameren Illinois crews to repair in excess of 180 leaning or broken poles and 560 downed wires.
Detailed outage information is available at AmerenIllinois.com/outages.
Due to the high number of sporadic outages, customers without power are encouraged to report their outage by calling 800-755-5000 or by signing up for alerts. Customers who report their outages will receive status of their restoration as that information becomes available.
During a storm, customers are reminded to stay away from downed power lines and immediately report any downed lines to Ameren Illinois at (800) 755-5000.
Ameren Illinois offers the following tips:
- Call Ameren Illinois at (800) 755-5000 to report an outage, or log onto our website at AmerenIllinois.com
- Stay away from downed power lines. Call Ameren Illinois at (800) 755-5000 as soon as possible to report a downed line or natural gas odor.
- Detailed safety and outage information is available AmerenIllinois.com, on Facebook and Twitter
- Sign up for outage alerts to receive text or email restoration updates after you report your outage. Learn more at Ameren.com/alerts.
If your electric service is interrupted, be sure to unplug or protect sensitive computer and electronic equipment with a high-quality surge protector.