“Previous customers sometimes just drop by to talk. That’s a sign we’re a good place to do business with.” Kirk Salas said.
M&K Auto Sales celebrates its 15th anniversary this year. The business has grown steadily over that time and Salas says much of it has to do with the low prices and the no-pressure approach it takes to selling cars. He notes the level of personal service and friendliness M&K provides can be difficult for many of the big-name dealerships to match.
Salas owns and operates the business along with partner Mark Walters. He takes pride in the fact that they have a Better Business Bureau rating of A+, something he says is rare for pre-owned auto dealerships. He notes customer service is the top priority of the business and that service after the sale is what brings many customers back.
There are several things that make M&K Auto Sales unique from other businesses of its kind. The inventory is updated every 45 days. That means a completely new selection of cars becomes available over that period of time. Extended service policies are available for up to five years. “You can get the same warranty as if it were a new car,” Salas explains. The complete inventory can be viewed at any time at www.mandkautosalinc.com before the customer even steps on the lot.
The business’ philosophy is straightforward. “We try to sell people the right car. We do not pressure people into buying a car they cannot afford,” Salas explains. “If we give people a good deal on the right car, we will end up selling them another car in the future.” He says a large portion of the sales the dealership makes are repeat customers and referrals because of the way they do business.
Reconditioning work on the automobiles before they are sold is performed by M&K’s own in-house mechanic. Salas points out that the in-house maintenance contributes to the low prices they are able to offer. He says a factor in their steady business growth over the years has been the reliable repair business they offer on all of the cars they sell.
The business’ focus is customer satisfaction before, during and after the sale. “We’re here for the long haul,” Salas explains. Their lead salesman, Nick Huniak, is a lifelong resident of the area. The easygoing, helpful approach to sales is appealing to a broad cross-section of customers. Salas says, “We would rather keep you coming back over the years and make a little profit off of every car we sell than try to pressure you into a large purchase you are uncomfortable with.”
He notes that between Walters, Huniak and himself, they have a combined experience of over 75 years in the auto business. M&K Auto Sales is located at 3940 Pontoon Road in Granite City. They are open Monday, Wednesday and Friday from 9:00 AM until 7:00 PM, Tuesday and Thursday from 9:00 AM until 6:00 PM and on Saturday from 9:00 AM until 4:00 PM. The business can be reached by telephone at 931-0018.
Especially in today’s tough economic climate, finding a good value from a trustworthy company is important when you are shopping for a big-ticket item like a car. It is important that you not only find a car you like but also one that is affordable and reliable. M&K Auto Sales in Granite City takes pride in its reputation as a low cost, trusted dealership providing quality automobiles at sensible prices.